Sharkware Software

The true benefit of a sales automation system is the ability it gives you and your company to attract and acquire new customers while enhancing your existing customers' lifetime. You recognize the need for such a system and maybe you have even you've tried a few. What you have found is that they can be time consuming to deploy and expensive to maintain.

Based on a powerful client/server architecture, Sharkware provides the tool necessary to put vital customer and prospect information to work for you. Sharkware can be rapidly deployed, cost-effective to install and maintain and easily scaled to support from two users to two thousand or more users.

The core of the Sharkware solution is its powerful contact management capabilities. Consistently ranked by experts as one of the easiest products to use, Sharkware helps you manage a vast amount of information on an unlimited number of contacts. Records of meetings, phone calls, key account information, product preferences and customer likes and dislikes can all be managed within Sharkware's flexible framework. And best of all, everything can be viewed on one main screen within a series of file folders - no more searching through layers of windows for critical information.

Sharkware also provides you with a way to organize customer and prospect information from Web pages. Link home page bookmarks directly to a new folder associated with contacts in your database to give you a wealth of up-to-date information only a mouse click away.

Manage More Than Just Contacts

Sharkware is far more than just a contact database. It's integrated calendar, phone call manager and to-do list help you stay ahead of schedule and over-deliver on customer commitments. With Sharkware's daily, weekly monthly or yearly views, you can choose the most convenient way to manage this information. View the whole year to easily schedule activities that require advanced planning or zoom in on a single day for a detailed look at your plans. Customize your views to see only appointments, phone calls or to-do items - or any combination of the three.

Sharkware also allows you to view the activity views (daily, weekly, appointment, phone call, to do) of any other Sharkware user, to see what they have scheduled and generate activity reports by user to track what's been done and what's left to do. You can also schedule appointments, phone calls and to-do list items for other users and then set alarms or pop-up screens to give them a heads up.

Keep In Touch With Your Accounts

Staying in frequent touch with your contacts is one of the cornerstones to greater success and Sharkware makes this easy. Phone calls can easily be managed using Sharkware's auto-dialer, call timer and automatic call logging. Letters, envelopes and labels can all be originated from Sharkware using your choice of Windows processors plus DDE interface to Microsoft Word and WordPerfect.

You can also send faxes using WinFax and FaxWorks or e-mail messages with any MAPI-enable e-mail programs such as Microsoft Mail. Sharkware can also connect you directly to the Internet and help you stay in touch with customers and prospects through Internet e-mail. Send a single message or merge an e-mail message to a whole group of contacts in your database. It's faster, cheaper and easier than a letter!

Optional Opportunity Management Capabilities

Designed to work seamlessly with Sharkware, Sharkware Sales Advantage allows you to see your "sales funnel" at a glance and know instantly which opportunities are most important to your achieving your goals. You can instantly view a forecast, keep track of wins and losses, be alerted to sales opportunities that are falling behind schedule and see who is most important to your success.

Expand Cross-Selling Opportunities

With the multi-user version, Sharkware allows you to view the history comments that all members of your team have entered for a particular contact on one convenient screen. You will know instantly who last spoke to the contact, what was said and what the next steps are. That way, whether it is an assistant or the whole sales organizzation, everyone will have all the latest information at their fingertips and be able to provide superior service to customers and prospects.

Stay in Synch, Simply and Easily

From time to time it might be necessary to leave the office and take your Sharkware database with you on the road. Utilizing Sybase SQL Anywhere, Sharkware allows database changes to be sent from mobile users through an add-on module called Sharkware Simple Sync This allows you to automatically synchronize data between local databases and a central database in a simple one-step process whenever your remote computer is reconnected to your network.

Customize Sharkware to Meet Your Needs

Take advantage of Sharkware's unlimited number of user definable fields to track the information that matters most to your success. Create standard tables of information for consistent information and easy data entry. You can even use these fields to link one contact to another for easy cross-reference. Need to track different types of information for different groups of contacts? No problem. Simply organize the information into convenient sets.

Want to add an new icon to your Sharkware tool bar or change the order in which they are displayed? All this is possible with Sharkware's configurable menus and toolbar feature. You can even add items to launch other programs that you often use.

Sharkware 4.0 also lets you create your own customer profiles from scratch to meet your individual needs. You can also customize which of the activity, notes and profile folders are displayed and place them in whatever order you like.

High Powered for Maximum Efficiency

To ensure that the vast amount of information you keep can be quickly and easily accessed, Sharkware utilizes Sybase SQL Anywhere, a powerful database engine from Sybase. This technology significantly outperforms PC databases used by many other prorgams and allows Sharkware to easily handle hundreds of thousands of contacts.